incident_html_top.inc.php File Reference

Go to the source code of this file.

Variables
	if (isset($i18ndirection) AND!empty($i18ndirection))
	$lastseensql = "UPDATE LOW_PRIORITY `{$dbUsers}` SET lastseen=NOW() WHERE id='{$_SESSION['userid']}' LIMIT 1"
if(mysql_error()) trigger_error(mysql_error()	E_USER_WARNING
	$incidentid = $id
	$sql = "SELECT *, i.id AS incidentid, "
	$incidentresult = mysql_query($sql)
	$incident = mysql_fetch_object($incidentresult)
	$sitesql = "SELECT name, notes FROM `{$dbSites}` WHERE id = '{$incident->siteid}'"
	$siteresult = mysql_query($sitesql)
	$site = mysql_fetch_object($siteresult)
	$site_name = $site->name
if($incident->softwareid > 0)	$servicelevel_tag = $incident->servicelevel
	$priority = $incident->priority
	$slsql = "SELECT * FROM `{$dbServiceLevels}` WHERE tag='{$servicelevel_tag}' AND priority='{$incident->priority}' "
	$slresult = mysql_query($slsql)
	$servicelevel = mysql_fetch_object($slresult)
	$target = incident_get_next_target($incidentid)
	$working_day_mins = ($CONFIG['end_working_day'] - $CONFIG['start_working_day']) / 60
	$reviewsince = incident_time_since_review($incidentid)
	$reviewtarget = ($servicelevel->review_days * 1440)

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Variable Documentation

$incident = mysql_fetch_object($incidentresult)

Definition at line 83 of file incident_html_top.inc.php.

Referenced by create_incident_from_incoming(), dashboard_watch_incidents_display(), incident(), incident_backup_switchover(), incident_drop_down(), incident_sla(), incident_sla_history(), list_incidents(), make_incident_billing_array(), mark_task_completed(), move_update_to_incident(), portal_incident_table(), reopen_incident(), saction_TimeCalc(), and suggest_reassign_userid().

$incidentid = $id

Definition at line 73 of file incident_html_top.inc.php.

$incidentresult = mysql_query($sql)

Definition at line 81 of file incident_html_top.inc.php.

$lastseensql = "UPDATE LOW_PRIORITY `{$dbUsers}` SET lastseen=NOW() WHERE id='{$_SESSION['userid']}' LIMIT 1"

Definition at line 62 of file incident_html_top.inc.php.

$priority = $incident->priority

Definition at line 132 of file incident_html_top.inc.php.

Referenced by make_incident_billing_array(), and servicelevel_maxpriority().

$reviewsince = incident_time_since_review($incidentid)

Definition at line 175 of file incident_html_top.inc.php.

$reviewtarget = ($servicelevel->review_days * 1440)

Definition at line 176 of file incident_html_top.inc.php.

$servicelevel = mysql_fetch_object($slresult)

Definition at line 138 of file incident_html_top.inc.php.

Referenced by incident_service_level(), and maintenance_servicelevel_tag().

if ($incident->softwareid > 0) $servicelevel_tag = $incident->servicelevel

Definition at line 115 of file incident_html_top.inc.php.

Referenced by make_incident_billing_array().

$site = mysql_fetch_object($siteresult)

Definition at line 87 of file incident_html_top.inc.php.

Referenced by show_edit_site(), and transactions_report().

$site_name = $site->name

Definition at line 88 of file incident_html_top.inc.php.

$siteresult = mysql_query($sitesql)

Definition at line 85 of file incident_html_top.inc.php.

Referenced by show_edit_site().

$sitesql = "SELECT name, notes FROM `{$dbSites}` WHERE id = '{$incident->siteid}'"

Definition at line 84 of file incident_html_top.inc.php.

$slresult = mysql_query($slsql)

Definition at line 136 of file incident_html_top.inc.php.

$slsql = "SELECT * FROM `{$dbServiceLevels}` WHERE tag='{$servicelevel_tag}' AND priority='{$incident->priority}' "

Definition at line 135 of file incident_html_top.inc.php.

$sql = "SELECT *, i.id AS incidentid, "

Definition at line 76 of file incident_html_top.inc.php.

$target = incident_get_next_target($incidentid)

Definition at line 141 of file incident_html_top.inc.php.

Referenced by display_update_page(), incident_get_next_target(), incident_sla_history(), and sla_target_content().

$working_day_mins = ($CONFIG['end_working_day'] - $CONFIG['start_working_day']) / 60

Definition at line 143 of file incident_html_top.inc.php.

Referenced by format_workday_minutes(), and incident_sla_history().

if (mysql_error()) trigger_error("MySQL Query Error ".mysql_error() E_USER_WARNING

Definition at line 64 of file incident_html_top.inc.php.

if(is_array($pagescripts))

Definition at line 12 of file incident_html_top.inc.php.