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Support Incident Tracker Forum • View topic - [PLUGIN] Choose Tag plugin now at version 1.33

[PLUGIN] Choose Tag plugin now at version 1.33

Discuss and get help with plugins. Share your ideas for future SiT! features.

[PLUGIN] Choose Tag plugin now at version 1.33

Postby nicdev007 » Sat Sep 04, 2010 7:16 pm

Hi Everyone,

I am making this post just to let everyone know a little about a plugin we have in fact been using live for almost a year, but that have now been updated with some important features requested by users.

This plugin was created, because we wanted to add a specific tag to the incident upon closure, which in our case was the "level of the incident", thus we wanted to note upon closure, how difficult the incident was (level1, 2 or 3), and we found it easiest to to this with tags.

Have a look at the picture below:

Image

As you can see in image, we have the ability to show 3 additional entries in the table to add tags at closing time.

1. Add one of 3 predetermined tags
2. Add a tag that is part of a list of tags
3. Add tags to the existing tags in a text window

All these options are configurable in the SiT! configuration pages, thanks to Ivan, and 2. and 3. above can be disabled.

I hope someone can find it usefull, or already use it and find the changes usefull. Let m=us know what you think.

Thanks
Cheers

Nicdev
Plugin Developer, Contributor, Tester, Obscure Bug Finder
aka "The Bushman", aka "NiceDev"

Life is too short to worry about the things you don't have or cannot do...
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nicdev007
SiT! Developer
SiT! Developer
 
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