Translate $strHoldingQueue to "Posteingang" (Inbox)

[dipohl]

Hi,

I think it would be clearer to translate $strHoldingQueue, which is the queue,
where incoming mails are hold to "Posteingang" in German
(and perhaps "Inbox" in English?), because the current term "Warteschlange"
can be mixed up with the queue of incidents that are in a waiting state.

Code: Select all

current german translation:
# grep Warteschlange i18n/de-DE.inc.php
$strHoldingQueue = 'Warteschlange';
$strIncidentsinQueue = 'Störungen in der Warteschlange';
$strQueue = 'Warteschlange';


What do you say to this proposal?

Gabriele

[xerosis]

You'll be pleased to know it's called Inbox in 3.90 onwards

The reason it's called holding queue as it's not just emails; incidents with no owner get put there too.

[ivanlucas]

The Holding Queue does more than just show incoming emails, it also shows incidents that are held for other reasons. In v4 we have an Inbox feature that is different to the holding queue, so I think renaming holding queue to inbox would cause confusion.

[dipohl]

The Holding Queue does more than just show incoming emails, it also shows incidents that are held for other reasons.

In my SiT! installation (3.62) I only see incoming mails and new support requests in this queue.
I am talking about the display function you find in menu under "Support" -> "Holding Queue"

In v4 we have an Inbox feature that is different to the holding queue, so I think renaming holding queue to inbox would cause confusion.

In the current german translation it is confusing, that the term "Warteschlange" is used for the queue, where new incidents/mails come in and also for the other queue, where incidents are placed, that the user set to a "waiting state". So I think, we need two different terms to address the different things..

Perhaps "SiT! Eingang" for $strHoldingQueue and "Warteschlange" for the queue with the incidents in waiting state?

Gabriele

[dipohl]

We had a talk on IRC concerning this topic: http://sitracker.org/irc/logs/%23sit.20 ... 0.log.html
We choose the term "Zuweisungsstation" for the Holding Queue and "Warteschlange" for the Waiting Queue.
Updated version of the german language file is available in SVN.

fyi,
Gabriele