Problem with scheduler

[raphael_morais]

Hello,

I am Brazilian and I speak very little English, so I apologize if you do not understand some concordance, used Google to translate my doubts.

Implemented the SiT at my company and really like this tool, it fits perfectly my support area.

I have problem in just one point in the process, the problem is with task scheduler. The tasks are receiving status "Due Now" and are not running. I configured the "Cron Jobs" in my domain to run every minute as follows (/ usr / bin / php / home / solved / public_html / support / auto.php> / dev / null 2​​> & 1) I believe this is correct, it does not appear in the error logs.

I do not know much about PHP, but I believe the error is in the page code "auto.php" I would like to know what might be happening not to perform these tasks.

Attached are the print screen Scheduler "tasks.jpg" and file "auto.php" (renamed to auto.txt to avoid any blockage)

thank you
Raphael Morais

[Tomse]

hello and welcome.

the cron command looks wrong
it should look like this:

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/usr/bin/php /home/solved/public_html/support/auto.php > /dev/null 2​​> & 1

you have alot of spaces which I removed, and a missing space (auto.php>) -> (auto.php >)

if you run this line in the shell

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/usr/bin/php /home/solved/public_html/support/auto.php

your scheduler should run.

the

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> /dev/null 2​​> & 1

part, outputs all text to "trash" so you'll never see any error messages from the cronjob. This is good when it's running, but bad when it doesn't as you won't find any errors.

hope this helps.
Cheers
Tomse

[raphael_morais]

Hello Tomse,

As I had used google to translate my doubts, I did not realize, but he ended up changing the line of code that was in my cron job.

The correct line was this:

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/usr/bin/php /home/solved/public_html/suporte/auto.php >/dev/null 2>&1

The modified leaving to receive the log in email:

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/usr/bin/php /home/solved/public_html/suporte/auto.php

What I get now is the email:

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X-Powered-By: PHP/5.2.17
Content-type: text/html; charset=UTF-8


The tasks in SiT continue with the status of Due Now.

That helped you with something?

Thank you
Raphael Morais

[Tomse]

try and run the command from shell and see what happens.

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/usr/bin/php /home/solved/public_html/suporte/auto.php

you do have the full line of

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* * * * * /usr/bin/php /home/solved/public_html/suporte/auto.php >/dev/null 2>&1

in your crontab ?


EDIT:
I forgot to mention that you'll see the Due now (yellow) lines just before the job runs. So if you see it when you get it up running, just wait a little bit.

cheers

[raphael_morais]

The following result
Run:

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/usr/bin/php /home/solved/public_html/suporte/auto.php

Results:

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X-Powered-By: PHP/5.2.17
Content-type: text / html; charset = UTF-8

This line is exactly the cron

He helped with anything?

[Tomse]

it shouldn't give any output..

try

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/usr/bin/php  -f /home/solved/public_html/suporte/auto.php

which linux dist are you using ?

cheers
Tomse

[raphael_morais]

The SiT is installed on my site at a company horpedagem not have full access to the machine, only the resources for routine administration of my domain, the dist is Linux Cent OS 5.

Run the command you sent now and gave no return, but the tasks remain the status Due Now

[Tomse]

did the "last ran" time change after you ran the command ?

you can also manually run the scheduler by opening the file from a browser..

http://your-web-server/sit/auto.php