Closing all Incidents older then one year

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Closing all Incidents older then one year

Postby suncity » Mon Feb 12, 2018 5:42 am

Is there a way I can close all the incidents that are older than a year and are not closed ? I tried to update status of such incidents in sit_incidents table from the back-end , however they still shown up as their status pre back-end updates in the dashboard as well as in the search result..

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