Contact
From Sit
| SiT! Manual | User Guide → Contact | Chapter 2 |
Contacts are customers, people that are associated with a site to which support is provided and individual contacts can be linked to a contract.
View contacts by selecting Customers | Contacts
You can set any of the three data protection fields on the contact record to indicate that the person does not want to be contacted by email, letter or phone.
If the portal is enabled contacts can log in to view, add and update incidents.

