Development/Escalations
From Sit
| SiT! Manual | Developers Guide → Development/Escalations | Chapter 6 |
| |
Work in progress
Some rough notes about what is planned for Escalation features for the future
- Ability to neatly open a "sub-incident", a second incident based on details from the first
- Ability to easily pass information about the incident to a third-party via email
- Ability for third parties engineers to log in and view incidents that have been escalated to them
- Ability to escalate internally to an engineer selected from a group
- ...