Development/Triggers

From Sit

Trigger Types

The following triggers are defined:

• TRIGGER_CONTACT_RESET_PASSWORD
• TRIGGER_HOLIDAY_REQUESTED
• TRIGGER_INCIDENT_ASSIGNED
• TRIGGER_INCIDENT_CLOSED
• TRIGGER_INCIDENT_CREATED
• TRIGGER_INCIDENT_NEARING_SLA
• TRIGGER_INCIDENT_REVIEW_DUE
• TRIGGER_INCIDENT_UPDATED_EXTERNAL
• TRIGGER_INCIDENT_UPDATED_INTERNAL
• TRIGGER_KB_CREATED
• TRIGGER_LANGUAGE_DIFFERS
• TRIGGER_NEW_CONTACT
• TRIGGER_NEW_CONTRACT
• TRIGGER_NEW_HELD_EMAIL
• TRIGGER_NEW_SITE
• TRIGGER_NEW_USER
• TRIGGER_SCHEDULER_TASK_FAILED
• TRIGGER_SIT_UPGRADED
• TRIGGER_TASK_DUE
• TRIGGER_USER_CHANGED_STATUS
• TRIGGER_USER_RESET_PASSWORD
• TRIGGER_WAITING_HELD_EMAIL
• TRIGGER_SERVICE_LIMIT