Feedback Forms
From Sit
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SiT! Manual | User Guide → Feedback Forms | Chapter 2 |
Selected Feedback forms are pages generated and presented to the users when an incident is closed.
These pages contains questions that a Manager creates.
The questions can i.e. be something like this (but not limited to).
On a rank from 0-9 how well was your overall support experience.
Did the supporter solve the problem in a timely manner ?.
