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From Sit
Welcome to the Support Incident Tracker community wiki.
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
Read more about SiT and it's list of features or try it out for yourself with our live demo. Take a look at some Screenshots and read testimonials from our users
Getting started
- Download - Download the latest release, see the release notes for details.
- Documentation & FAQ - Learn to install and use SiT
- Support - Get help with SiT
- Community - Discuss SiT and get involved
- Development - Join the developers, help improve SiT
- Plugins & Tools - Plugins to extend and tools to complement SiT!
