Plugin reply to email

From Sit

Reply to email
Current version	v1.26
Maintainer	Nicolaas du Toit
Download	Download
Release status	experimental
This plugin is experimental, it may do bad things to your system or refuse to work.

Contents 1 Reply to email 2 About the plugin 2.1 First version 1.26 2.2 Future versions 2.3 See the plugin in action 3 Installation 3.1 Core code changes required 4 Configure

Reply to email

Adds the possibility to click 'Reply' or 'Forward' to an incoming email incident update.

About the plugin

The plugin adds two buttons to each inbound email update in the Incident details page. The buttons are named "Reply" and "Forward" to enable the user to reply directly to that email (and not send an email to the Incident Contact).

First version 1.26

• First working / Tested plugin used in a production environment

Future versions

• Modify the CSS a bit
• Hopefully get some time to i18n the plugin

See the plugin in action

The media player is loading...

Installation

• Download the plugin with the link on this page (top right)
• Save the file to your /plugins folder.
• The structure should be:

    /yourSiTdirectory/plugins/reply_to_email/incident_email_reply.php
    /yourSiTdirectory/plugins/reply_to_email/reply_to_email.js
    /yourSiTdirectory/plugins/reply_to_email/css/
    /yourSiTdirectory/plugins/reply_to_email/i18n/
    /yourSiTdirectory/plugins/reply_to_email/icons/
    /yourSiTdirectory/plugins/reply_to_email.php

• Install the plugin in SiT, go to : SiT | Control Panel | Configuration
  • Locate Load Plugins in the bottom of the screen, and add reply_to_email to the comma separated list.

Core code changes required

This plugin is made to work with SiT! version 3.66 or later only. See the Mantis page for Bug 1735

Configure

There is no config for this plugin at the moment.