Products
From Sit
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SiT! Manual | User Guide → Products | Chapter 2 |
In order to simplify supporting a large number of different items (e.g. software applications) SiT! has the concept of 'Products', products can be thought of as groups of skills. For example, you may support three software applications, 'Debian GNU/Linux', 'SUSE Linux' and 'Mandriva Linux' but want to offer support for all three as one product called 'Linux'.
To add a product go to Customers | Maintenance | Products & Skills | Add Product, select a vendor enter a product name a description then click Add Product. Then to link skills to that, go to Customers | Maintenance | Products & Skills | Link Products/Skills.
To list existing products and the software associated with them go to Customers | Maintenance | Products & Skills | List Products.
Products can also be grouped by vendor, you can add vendors by going to Customers | Maintenance | Products & Skills | Add Vendor.
